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If you're utilizing AppRiver's SpamLab spam filtering, you can whitelist CyTech to allow our simulated phishing test emails and training notifications through to your end users. The instructions below are for a third-party software. For more information on th...

If your organization uses Harmony Email & Collaboration (formally Avanan), you can whitelist CyTech in Microsoft 365 and Google Workspace to ensure that our simulated phishing and training notification emails are delivered. To whitelist CyTech, you can create ...

If you're utilizing Barracuda's Email Security Gateway, you can whitelist CyTech to allow our simulated phishing test emails and training notifications through to your end-users.  The instructions below are for a third-party software. If you run into issues w...

Setup To allow phishing messages through the filter you enable the "Accept Security Awareness test messages." option in the domain settings.  Go to Manage > Domains and click on your domain name (Or search for your domain in the search box) then in the Filter...

Forefront Protection 2010 for Exchange Server (FPE) provides allowed senders lists so that you can maintain lists of safe e-mail addresses or e-mail domains that are not subjected to filtering. (The allowed sender lists have no effect on scanning for malware a...

Fortinet's FortiGate web filter can be configured to allow access to CyTech's phish and landing domains. We recommend whitelisting CyTech in Fortigate's web filter if your users experience issues accessing our landing pages (upon failing a phishing test). The...

If your organization is using McAfee or MX Logic, you will need to whitelist CyTech's IPs as "Allowed Senders" to allow our phishing and training-related emails through to your end users. You can also whitelist by our mail server hostnames in this area, althou...

If you're using Mimecast's services, you can whitelist CyTech to allow our simulated phishing test emails and training notifications through to your end users.  Below you'll find instructions for several different policies you'll need to add to your Mimecast ...

If you're using Proofpoint Essential's spam filtering or Proofpoint Enterprise's Allowlist, you can whitelist CyTech to allow our simulated phishing test emails and training notifications through to your end users.  The instructions below are for third-party ...

Whitelisting in your SonicWall services will allow your users to receive phishing and training-related emails from the CyTech console. The instructions below include information from the How can I add/import email addresses to allowed or blocked List on Email...

Sophos Firewalls Whitelisting in Sophos firewall allows users who've failed your phishing tests to access CyTech's landing pages. The instructions below were created for Sophos XG firewalls, so other versions of Sophos firewalls may require a different set o...

If you're utilizing SpamAssassin's spam filtering, you can whitelist CyTech to allow our simulated phishing test emails and training notifications through to your end users. Although there is typically not an interface for SpamAssassin, you can edit your cust...

To successfully whitelist our phishing and training related emails when using MessageLabs or Symantec.cloud, you should add our IP addresses to a global Approved Senders list. This will allow our phishing and training related emails through. Note: Contact Cyt...

If you're utilizing Trend Micro's services, you can whitelist CyTech to allow our simulated phishing test emails and training notifications through to your end users. If you run into issues whitelisting CyTech in your Trend Micro services, we recommend reachin...

If your organization uses VIPRE's Email Security for spam filtering, you can whitelist CyTech to allow our simulated phishing emails and training notifications to reach your end users. You can also whitelist CyTech's phishing and landing domains in VIPRE Endpo...