CIMS Dashboard

1. Navigate to Dashboard:

   • Open the application and access the dashboard interface to begin monitoring your organization's cybersecurity status.

2. Access Apps Menu:

   • Locate and click on the "Apps" menu option to display a list of available modules for comprehensive cybersecurity management.
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3. Cyber Incident Monitoring Dashboard:

   • Cyber Category: View the number of cases created under different cyber categories to identify areas requiring attention.
   • Overall Cyber Risk: Understand the organization's overall cyber risk level for informed decision-making.
   • Open Cases List: Review the list of open cases that need immediate attention and resolution.
   • Log Collector Status: Check the status of log collectors for effective monitoring and analysis of network activity.
   • Activity Ticket Distribution: Monitor which activities are generating more tickets for focused response and mitigation efforts.
   • Log Rate Status: Track the rate of log generation to ensure efficient analysis and management of cybersecurity events.

4. Alert Profile:

• Alerts Status:
  • Open Alerts: Alerts awaiting assignment to an analyst for further investigation.
  • Acknowledged Alerts: Alerts currently in progress and assigned to an analyst for resolution.
  • Closed Alerts: Alerts that have been successfully resolved and closed.

  Cases Profile:

• Cases Status:
  • Open Cases: Cases awaiting assignment to an analyst for investigation.
  • In Progress Cases: Cases currently being worked on by an analyst.
  • Pending Cases: Cases awaiting approval from IT head/CISO before further action.
  • Closed Cases: Cases that have been resolved and closed.

Moving Case to Pending Approval:

• Move to Pending:
  • Select the ticket that requires movement.
  • View ticket details by clicking on it.
  • Locate the "Move to Pending" option and click to initiate the process.

Verification:

• Review the information provided in the modal popup.
• Click on the "Respond" button to proceed.
• Verify the closing reason provided for accuracy.

8. Provide Reason and Confirmation:

• Enter the closing reason in the designated field.
• Confirm the closing reason to finalize the process.
• The case/ticket will be moved to closed cases upon confirmation.