Whitelist in SpamAssassin

If you're utilizing SpamAssassin's spam filtering, you can whitelist CyTech to allow our simulated phishing test emails and training notifications through to your end users.

Although there is typically not an interface for SpamAssassin, you can edit your custom SpamAssassin config file to add rules allowing CyTech's emails through–based on the header and IP address of the phishing tests.

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Setup

The instructions below are for a third-party software. If you run into issues whitelisting CyTech in SpamAssassin, we recommend reaching out to SpamAssassin for specific instructions. You can also contact our support team whenever you need assistance.

Below you can see the rules you'll want to add. Please make sure to substitute the text in red with our IP addresses.

Note: Contact CyTech for the list of IPs.

Important: This rule set contains lines for both US and EU IP addresses, you'll only need to include the IPs for the server where your account resides.

header           __CyTech_HEADER               X-PHISHTEST =~ /\bCyTech\b/iheader           __CyTech_RCVD_US_001     Received =~ /\[xx\.xx\.xxx\.xxx\]/header           __CyTech_RCVD_US_002     Received =~ /\[xx\.xx\.xxx\.xxx\]/header           __CyTech_RCVD_US_003     Received =~ /\[xx\.xxx\.xxx\.xxx\]/meta              __CyTech_RCVD_US              (__CyTech_RCVD_US_001 || __CyTech_RCVD_US_002 || __CyTech_RCVD_US_003) header           __CyTech_RCVD_EU_001      Received =~ /\[xx\.xx\.xxx\.xxx\]/header           __CyTech_RCVD_EU_002      Received =~ /\[xx\.xx\.xxx\.xxx\]/header           __CyTech_RCVD_EU_003      Received =~ /\[xxx\.xxx\.xxx\.xxx\]/meta              __CyTech_RCVD_EU               (__CyTech_RCVD_EU_001 || __CyTech_RCVD_EU_002 || __CyTech_RCVD_EU_003) meta              CyTech                                    (__CyTech_HEADER && (__CyTech_RCVD_US || __CyTech_RCVD_EU)) describe         CyTech                                   Mail is from CyTechscore              CyTech                                   -20.0

Note: After following this article, we recommend setting up a test phishing campaign to 1-2 users to ensure your whitelisting was successful. As a last resource, we suggest reaching out to your service provider for assistance. 

If you need further assistance, kindly contact our support at support@cytechint.com for prompt assistance and guidance.